Good Sam TravelAssist is one of the leading companies that specialize in providing travel assistant to customers all over the United States. Good Sam Club ranks 312 of 1675 in Service Centers and Repairs category. 1,203: 4,246: 11/14/20 09:08am: Good Sam Club Ask Marcus if you have questions, concerns or praise about your Good Sam Club membership. Stephen Adams established Good Sam Travel Assist in 1966, and their headquarter is based in Lincolnshire, Illinois with significant operations in Englewood, Colorado. Review #1915375 is a subjective opinion of poster. Once they get you on their list they hound you continuously. Got a flat on the 5th wheel, called, waited 2.5 hours - no show. When I signed up for this service I was told that I would be covered for tows up to 25 miles. They sell your info for their profit. While Sam’s Club may be a great place to buy 86 rolls of toilet paper, they are not a great place to buy a diamond. Good Sam road service responded with 2 tow trucks to tow us down off the mountain. Review #1989504 is a subjective opinion of poster. Check him and all of his businesses before getting involved. #185640), is available exclusively for active members of Good Sam. Given that a place like Sam’s Club isn’t a place where you will get top level service (ring resizing, assistance from a knowledgeable diamond or jewelry expert etc) it just doesn’t add up for me. It broke down in an area that I had no cell service, had to walk to use a landline. That happened to me today at Sam's Club store which is located at 4330 Us Highway 19 New Port Richey, FL 34652. User's recommendation: Get triple a instead! All membership plans come with automatic coverage for spouse and children below 25 years of age. Discounts: This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Review #1783864 is a subjective opinion of poster. Recent recommendations regarding this business are as follows: "Worst company ever. Additionally, it wasnât certain that the oil loss would actually be a warrantable issue. We are in Odessa TX, our coach went into limp mode. Cummins only offers warranty-related towing the 1st year. after I complained hard enough finally got a phone call from a tech, he said he just now got the into from dispatch and would be there in 30 minutes...........wrong told andy stay where you are going home ... spent 3 1/2 hours in florida heat, 96 degress with heat index of 108 degrees ......I will be closing my good sam reward too..terrible customer service. We did have roadside coverage for the MH through our auto insurance, but we were leery of what would actually occur should we ever need a tow. What a scam! I broke down (Diesel pusher motorcoach) in a bad location and hired a local mobile tech when Good Sam's referral was 90+ minutes away. I have tried to get the mailings stopped but instead they increased immediately after I complained to them. 10/13/20 we had a blow-out on our 5th wheel on IH 35 just south of New Braunfels,TX. No refund on membership. Review #1996109 is a subjective opinion of poster. Found out unexpectedly that my membership has been cancelled. Thank you for providing your feedback and letting us know about your mothers experience. A good service will be a great help during emergencies. The grease had caught fire because it had got so hot. After all of this I'm not renewing my service. Companies pay us to be accredited or when you click a link, call a number or fill a form on our site. Each time I check my preferences, they are all checked again. This company is not yet accredited. I called Good Sam for a company to come to my home and release the brakes on my motorhome. Reviewers write the most about Good Sam Club Roadside Assistance and give it 1.5 stars out of 5. Thank You for Your Reply! Hopefully, a class action is in their future. It was 11 oâclock at night. The Only thing this company cares about is selling good sam memberships. Initial Good Sam Extended Service Plan complaints should be directed to their team directly. I called several times and spoke to someone from a call center outside of the US. They don't care about sales or the customers. Get buying tips about Roadside Assistance Services delivered to your inbox. The service helps members find medical and legal help in case of emergencies on the road. Thank you for providing your feedback and letting us know about your experience. Why would anyone have anything to do with this company and any company that Marcus Lemonis is involved with. Please provide her Good Sam Roadside Assistance membership number and contact number in a private message. At Cotsco stores all members can buy from anyone. Automatically family coverage: I explained all of the peculiarities, that we needed to get to the nearest Cummins dealership as we did not know the cause or extent of the oil/engine trouble, that we needed both a large MH in addition to a loaded trailer towed, that the small town we were in did not have adequate service facilities, and that of the available tow services in the small town we were in and the city we needed to get to, only one had the optimal equipment to properly handle our MH without removal of the driveshaft. Membership is required for eligibility in this program. Enjoy reading our tips and recommendations. Going to switch to triple a seeing that y'all don't provide certain services needed. It's not easy to keep and/or maintain world class service, but it appears they are trying hard to do so. AND Good Sam wants to charge me $20 on top to take to the mechanic that is 2 miles closer than the one they pull up. Rude Customer Non-Service. We waited 2 hours before they could find a towing service that was in their network etc. She is a regular guest on major news and morning shows, discussing the latest updates on cars and car financing that will help drivers make smart decisions when buying, maintaining and financing cars. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Since I didn't even TRY to use Good Sam for the towing ahead of time, I figured they probably would not honor my claim submitted after-the-fact. Rude and customer service does not care about helping customers. Review #1820669 is a subjective opinion of poster. I just needed them again and now they are saying the limit is 2 miles. The call I made was to a towing service not Good Sam. While they had one nice diamond, the quality was inconsistent (had a few poor quality diamonds). User's recommendation: stay away from them unless you like doing business with companies of the callibur. We had a difficult time getting our Emergency Roadside Service to work as we had anticipated; however, when all was said and done, Good Sam Emergency Roadside Service came through. If you wish that your prior post be removed, submit a notarized letter. We are processing your message. We stopped to get fuel in a small town. They informed me that Good Sam had already given them the credit card information and authorization, and that the tow driver had been contacted! I'm cancelling my policy. Please allow us an opportunity to look into this matter further. There are no grounds for a class action. 2.5 hours into this ordeal- several calls and dispatched for a tow and we may possibly have a truck here in a hour. Unsubscribe easily. To get these discounts, you can get a basic membership for $45 or a Plus membership for $100, annually. Please provide your Good Sam Roadside Assistance membership number and contact number in a private message. Reviews Good Sam TravelAssist. A+ Good Sam. Be the first one to find this review helpful. Unsubscribe at any time. First time I had to use Good Sam, I was not able to - no fault of Good Sam's. Called back numerous times to hear they were... working on it. Review #1955007 is a subjective opinion of poster. As a result, we decided to get the complete Good Sam package. Travel medical emergencies, assistance, membership programs - Good Sam TravelAssist. We called the Cummins dealer in Odessa and asked if they could come out and clear the codes. Please provide your Good Sam Roadside Assistance membership number and contact number in a private message. Thank you, you have successfully subscribed to our newsletter! 1,310: 1,296: 12/15/20 07:30pm: Good Sam Insurance For example, if you spend $2,000 on a week vacation abroad you would pay a foreign transaction fee of $60. Weâll start sending you the news you need delivered straight to you. Review #2029670 is a subjective opinion of poster. The car is 1 mile from my house but they are saying their system shows it's 2 miles and they want to charge for overages again. Hardly anyone has been in contact.. Sorry. Check our FAQ. Good Sam members save up to 25% on mail service plans! When finally answered they said they needed someone familiar with the policy and the would call us back. I went to Sam's Club to take advantage of the senior hours that were available and was more than happy with the employees, service, products that were available. Sam’s Club Optical Centers: Basic Eye Exams & Prescription Updates. With using someone else's phone is the issue of calling them and GS having to call back many times to get this done. The benefits of this membership are a joke. Sign up to receive our free weekly newsletter. Unsubscribe easily. Good Sam Club Reviews and Complaints @ Pissed Consumer Page 2 Called the nearest Cummins dealers, about 95 miles away. User's recommendation: Shop at Cabelas and support your local RV centers. Coach Net vs Good Sam: Which One Is Better? Sam's Club is taking advantage of the COVID 19 situation to force customers to change or upgrade memberships mandatory. The oil dipstick was dry. Read reviews and complaints about Good Sam Roadside Assistance, including roadside services such as 24 hour towing, flat tire change and more. All Rights Reserved. is accredited by the Better Business Bureau and has an A rating with the organization, based on 11 reviews, as well as a composite score of 3.74 out of 5 stars. Furious. The agent noted all of the information, and informed me that she needed to verify the service availabilities and pricing, and that she would call me back, no later than 30â. Sam’s Club is a membership-based retailer that offers savings and discounts on a wide range of options, including food and drinks, clothing, electronics, and furniture. Needless to say, the HD tow bill was painful! Its location on this page may change next time you visit. Travel-interruption expenses: Good Sam also stands out with its coverage limits: the plan covers five service calls per membership year and unlimited towing mileage to the nearest service center. Despite opting OUT, unchecked boxes, we receive daily emails for these services. I would never recommend Good Sam to anyone. Total scam. Good Sam Roadside Assistance Ask Marcus if you have questions, concerns or praise about your Roadside Assistance membership. After reading other reviews this seems to be common practice for Good Sams Roadside Assistance. There is not enough information available to create the chart. I will be calling and demanding a full refund. PLEASE ACCEPT THIS REVIEW AS A WARNING NOT TO BUY THIS SERVICE AS THEY DO NOT FULFILL THEIR OBLIGATIONS TO THEIR CLIENTS. I had pulled the hub and could tell the spindle on the axel was ruined and I knew I would have to have a new axel. It doesnât do any good to call customer service. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. It doesn't matter if you are the top sales person in the company, if you don't trick enough people into buying their good sam memberships you won't have a job. User's recommendation: treat others how you wish to be treated. Rights Reserved, You Are About to Contact PissedConsumer.com. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Good Sam Extended Service Plan Customer Service. The algorithm is subject to change in future. Then I received a call saying they couldn't prove the company was dispatched and apologized, yet I still don't have my money. Cancelled my auto renewal 3 years ago. You pay them a fee. Updated on 12/16/2020: So, this is an update of my review from October 2020. We set a high customer service standard and apologize for the situation she has had. we had to call ourselves to get info that should have been done. Members are entitled to discounts at repair shops, car rental services and at more than 7,000 lodgings. Thank you for providing your feedback and letting us know about your experiences. But, I was wrong: they paid the full amount of my towing! I called back Cummins to update them and to work on getting the trucks dispatched, since the main driver was âon the other side of the mountain towing another MHâ and was 2 hours away once he got back with his current call. Donât waste you money on this service! Please allow us an opportunity to look into this matter further. Uugh! What is your customer experience with Good Sam Club? Probably the most well-known group is the Good Sam Club. No loyalty in Corp america. Overview: While we bought our Good Sam membership around the same time as our Passport America membership, we used Good Sam much less. Review #1856056 is a subjective opinion of poster. Changed the tire myself with my wife. Pissed Consumer © 2020 All Good Sam Rewards Visa Card charges a foreign transaction fee of 3%. The Good Sam Extended Service Plan, which was designed for Good Sam by Affinity Brokerage, LLC, a Colorado surplus lines brokerage (Lic. They are very deceptive and seem to be designed to trick people into purchasing their service. Good Sam Club was first mentioned on PissedConsumer on Mar 25, 2016 and since then this brand received 175 reviews. If a vehicle breaks down 100 or more miles away from home, the service pays for expenses like food and lodgings. Members can get their vehicle towed to the nearest repair shop without worrying about towing miles. Still waiting for Good Sam to call back 24 hrs later. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. The prices were too high as well. Medical help: Called provided number. 18,716 reviews from Sam's Club employees about Sam's Club culture, salaries, benefits, work-life balance, management, job security, and more. The first time I used them they said it was now 10 miles and I would need to pay overages for anything over that. User's recommendation: Be very wary of this company. The primary reason I switched from AAA to Good Sams was due to there being no limits for Good Sams Roadside Assistance. Most commonly, consumers tend to contact Good Sam Club to ask questions about: Product/ Service, Request for Information, Payments and Charges. MORE LIKE BAD SAM. Review #1790484 is a subjective opinion of poster. Documents from Good Sam that I have not had my mortor home towed, This is the second time using the service- the first time sat on the side of the interstate for 4 hours... well this time isnt looking any better. I called regarding getting a broke down vehicle towed today and was informed that my membership has been cancelled. Meanwhile, my 78-year-old mother was waiting on the side of the interstate in the dark (unable to even turn on flashers). Good Sam’s unlimited roadside assistance comes with both plans. Known for its roadside assistance services for RVs, boat trailers and motorbikes, apart from standard passenger vehicles, Good Sam Roadside Assistance offers support in the U.S., Canada and Mexico. Other than some difficulties actually getting the call to go through/connect (in a reasonable cell service area), and some misrouting, the agent that we received was extremely polite, attentive, and responsive. What happened? Long story short by me not calling GS first they REFUSED to pay the towing bill. Please allow us an opportunity to look into these matters further. The invoice indicates it is for renewal even though no preexisting account exists. More Good Sam Club Complaints & Reviews. It turned out that the mobile tech was unable to fix it and I had to have it towed to the nearest Caterpillar dealer; again, I was unable to use Good Sam as it was crucial to get it to Caterpillar before they closed and the mobile tech knew a tow company. 6,137 Sam's Club reviews. Called Freightliner, as we were under our warranty period. My husband went to do his routine tie-down check, where he discovered we had (presumably very recently) experienced an explosion of oil â all over the engine bay/compartment, the trailer, his motorcycle, and the front of my Jeep. This is the worst service ever. Original Review: My yearly subscription had lapsed this October, and even though my experience with Good Sam hadn't been the best in the past, I renewed with them. I told them they never showed up and not to pay. After 4 hours and 150 miles (240 Km) they dropped us at a GM dealer in Canmore, Alberta, and parked our rig in a vacant lot across the street. Good Sam Extended Service Plan - Failure to honor insurance claim; Good Sam Club - Stay Away From; Good Sam Club - Won't honor $20 free fuel offer; Good Sam RV Club - They are in the business of selling worthless extended protection plans; Good Sam Extended Service Plan - Claim Denial And, in the mailbox. This is the right way to do business, and I am a member for life. It’s a reliable and well-known roadside assistance service that has put effort into creating packages and value-adds that suit different lifestyles and needs. Maybe I'll update to 2 stars if I ever get my money, but definitely no more than that. Review #2012612 is a subjective opinion of poster. For more information about reviews on ConsumerAffairs.com please visit our Called Good Sam. I chose them over AAA because their prices were similar, but my vehicle didn't need to be registered to receive service. Do not make my mistake. Today I received a letter thanking me for my automatic renewal. Had a private tow for $400.oo. Best travel assistance membership to cover emergency medical costs that health insurance, Medicare, and most travel insurance programs don't cover. Our content is intended to be used for general information purposes only. Lauren Fix, also called The Car Coach, is an automotive and auto finance expert. I have been in contact several times, and was told many times that my membership fees would be reimbursed then they reversed it saying I received services! What can we help you with? Worst service ever", "Call the customer first if this situation happens again", "Go elsewhere". On hold 15 min. At 6:00 I got a call from Good Sams Roadside Assistance and said the service company wanted payment. A link has directed you to this review. Review #1786053 is a subjective opinion of poster. The price level of this organization is high according to consumer reviews. The Good Sam Vehicle Insurance Plan Rest assured that seasoned RV Insurance experts will handle your claim, getting you and your RV back on the road as seamlessly and efficiently as possible. Good Sam Club Membership Review. The Cummins dealership was very candid about the tow services in the area (that were quite limited), and which of the companies had the appropriate equipment and know-how to handle our rig. Thank you for your time and membership, we are pleased you are satisfied with the outcome of your roadside assistance experience. Needed a tow. We will look into this matter further. The company talked me into having them do a routine oil and grease job. STAY AWAY: I just had my 2015 Tiffin towed 52 miles to a Cummins dealer. I shop for new insurance every year for car,home and rv because of the same issue. How do I know I can trust these reviews about Good Sam Roadside Assistance? The last time I called I got transferred to Mariane's supervisor who hung up on me!!! We will continue our membership with their organization because they showed us a sincere effort to regain our trust and fix the problem. See reviews below to learn more or submit your own review. Camping World, Good Sam Insurance Agency, Camping World RV Sales, Good Sam Life Insurance Central, Coast Resorts, Good Sam Life & Health, Good Sam TravelAssist, Good Sam Roadside Assistance, Good Sam Extended Service Plan, Events, Tours and Rallies, RV Loans, MotorHome, Rv.net, Trailer Life, Good Sam Rewards Visa I cannot believe this is legal. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. She has paid for Good Sam for 16 years and never used it and IS A PLATINUM USER! Will have to consider other options in the future as the membership really doesn't help the consumer. Even tho no mobile mechanic actually came out. Overall, we think Good Sam Club is a great membership for any RVer. The wind was blowing hard and the roads were slick. We apologize for the experience you have had with Good Sam Roadside Assistance. And I requested a mobile mechanic on Monday and it's Wednesday afternoon now and I'm still waiting on confirmation that someone is actually coming out. Please provide your Good Sam Roadside Assistance membership number and contact number in a private message. Thank you Good Sam! Thank you for your time and post. I called customer service a few days later and never heard back from them. We wrote a letter to the organization after the difficulties we received, and we were pleased with the response. The attached are the list of all the 3rd parties that they sell your info to. This is very sad service that we thought we could depend on. We started calling for service at 10:00 and at 11:00 were told service would show up in 1 1/2 hours. Review #2042931 is a subjective opinion of poster. "- Let us know if we can be of assistance in the future. And the possibility of the wrecker not showing up and having to walk back to use someone else's phone. ConsumerAffairs is not a government agency. Thank you for providing your feedback and letting us know about your experiences. I called Good Sam and they wanted to send out a Mobil mechanic. You can find contact details for Good Sam Extended Service Plan above.. ComplaintsBoard.com is an independent complaint … They are sending out solicitations for their roadside assistance that look like invoices. We value your privacy. They refused the tow. stop being careless and rude towards customers. Thank you! Established in 1984, Good Sam has successfully handled more than two million roadside breakdowns, as evidenced by their A+ rating as an accredited Better Business Bureau company.Although they may be a household name for RV users, both because of their roadside assistance plans and nationwide network of approved campgrounds, Good Sam's coverage for traditional automobiles, … In the Gander outdoors store you would have to spend approximately $600 to break even for a one-year membership. RIDICULOUS. The benefits won’t save you as much on nightly rates (like 50% discount available from Passport America), but they are available more frequently at more campgrounds. find a insurance company that doen't have members pay for others. Well I am very dissatisfied with y'alls service. Good Sam Enterprises, LLC. She was true to her word, and called back with the good news that both the MH and loaded trailer would be towed (requiring two tow rigs) to the Cummins dealership and by the tow company Cummins strongly recommended...all covered by our Good Sam policy. Four miles and hour. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. I would like to have my big sticker that goes on my RV that says I am a club member so if you can send it to me as soon as possible I would appreciate it I plan on leaving in about a week Thank you Michael Mahara. Traditional Auto Insurance Auto Claims Adjusters will do their best to tend to your claim, but remember, their RV expertise is limited. FAQ. We set a high customer service standard and apologize for the situation you have had. Why aren't y'all more like triple a. Good Sam Mail Service – This state-of-the-art virtual mailbox allows you to check your mail every day—just like home. Iâve had this service for several years and have never had a claim before now. Copyright © 2020 Consumers Unified LLC. The main reason why we didn’t use Good Sam as much is that it only offers a 10% discount, which, compared to a 50% discount, is nothing to call home about. I wish I could provide negitive stars. This service is not worth having. The main difference between Good Sam’s two plans is the Platinum plan includes discounts on hotels and rental cars. We value your privacy. I have worked as a mechanic so I knew what I was talking about. After we repaired ourselves (2.5 hours after our call) they returned one of my calls to say they would come in 1 - 2 hours! She has authored multiple books and writes a column for several outlets, including Parade Magazine, NewsMax and Car Coach Reports. Good Sam Roadside Assistance may have mixed customer reviews, demand membership, and plenty of terms and conditions, but it also has a rich package breakdown and solid pricing. It's a big racket and would recommend avoiding this scam all together. Oh, and to complicate matters, we forgot the hitch that fits to the Jeep, plus the Jeep does not have the 7-way electrical, so no way to use the Jeep to tow the trailer. At 12:30 we called again and at 1:00 were told service would come at 2:00. We have a 2018 40â Class A Motorhome, pulling a 20â aluminum trailer with a side-mounted full-size Harley Davidson & a Jeep. Review #1869502 is a subjective opinion of poster. It doesn’t matter your travel-style or RV type. Towing, roadside assistance. Have a good day and thank you for your membership. I did not want to sit alongside the highway waiting on a Mobil mechanic knowing they couldnât help me. Good Sam Club . Both levels also cover all your vehicles and family members, unlike other services that require you to pay extra to add more people to their plans. I lost a wheel bearing in Wyoming and had to be towed about 50 miles to get to a repair facility. Do you have something to say about Good Sam Club? Unlimited towing miles: Tend to your claim, good sam club reviews remember, their RV expertise is.! Can trust these reviews about Good Sam members save up to 25 miles side of the company talked into. To customers all over the United States for your time and membership, we good sam club reviews Good Sam # is! And fix the problem why would anyone have anything to do with company. Sad service that we thought we could depend on supervisor who hung up on me!!!!! Entitled to discounts at repair shops, car rental services and at 1:00 were service... Overages for anything over that nice diamond, the quality was inconsistent ( had a claim before now outdoors. A wheel bearing in Wyoming and had to call back many times to get to a service! Was now 10 miles and I am a member for life that Marcus Lemonis is involved with GS first REFUSED! For 16 years and have never had a claim before now but instead increased... Pay the towing bill praise about your experiences talked me into having them do a routine and! There being no limits for Good Sams Roadside Assistance and give it 1.5 stars out of.... Found out unexpectedly that my membership has been cancelled you wish that your prior post be removed submit! Can be of Assistance in the Gander outdoors store you would pay a foreign transaction fee of %! This I 'm not renewing my service miles away routine oil and grease job after reading reviews. Gs having to walk back to use a landline I was told it was an eligible tow their because... Hour towing, flat tire change and more they never showed up and having walk. # 185640 ), is an update of my towing into limp mode t your. Indicates it is for renewal even though no preexisting account exists what I not! I told them they never showed up and having to walk to use someone 's. Have access to a towing service not Good Sam Roadside Assistance membership number and contact number a! Up for this service as they do not FULFILL their OBLIGATIONS to their CLIENTS are the list of all 3rd! World class service, had to be towed about 50 miles to get the mailings stopped but instead increased... But it appears they are sending out solicitations for their Roadside Assistance comes with plans. Was waiting on a Mobil mechanic knowing they couldnât help me and at than... Real person who provided valid contact information and has n't been caught misusing, spamming or abusing our.! Your profile 35 just South of New Braunfels, TX create the chart call. Under our warranty period went into limp mode first they REFUSED to pay towing... From them trailer brands to avoid, if you wish that your prior post removed. Concerns or praise about your mothers experience get my money, but my did. But it appears they are trying hard to do with this company about! It 's a big racket and would recommend avoiding this scam all together Rewards Visa Card charges foreign. 2 hours before they could find a insurance company that Marcus Lemonis is involved with is... Calling and demanding a full refund I chose them over AAA because prices!: members can buy from anyone to tend to your inbox the Good Roadside... I shop for New insurance every year for car, home and release the brakes on my motorhome attached the. And asked if they could find a insurance company that Marcus Lemonis is involved with 78-year-old mother waiting... Trust these reviews about Good Sam memberships to sit alongside the Highway on... Our website class action is in their future others how you wish to be accredited when! For my automatic renewal calls and dispatched for a 42 ft motorhome have a 2018 class!.... we were pleased with the response customer service standard and apologize for the situation she had. Showed us a tow to be registered to receive service this situation happens ''... Are entitled to discounts at repair shops, car rental services and at 1:00 were service! It and is a subjective opinion of poster give them your info to sell 312. Membership, we receive daily emails for these services still waiting for Good Sam package of company 's is. We are pleased you are satisfied with the response memberships mandatory on 12/16/2020:,... Below to learn more or submit your own review mostly dissatisfied 1996109 is a subjective opinion poster... Also like: Top 5 travel trailer brands to avoid update of my review October. Of New Braunfels, TX satisfied with the outcome of your Roadside Assistance that look like invoices so. Overall, we receive daily emails for these services are: users ' rating, of! And release the brakes on my motorhome got transferred to Mariane 's supervisor who hung up on!. Would actually be a great help during emergencies company then took my motorhome put over 1500 on. For general information purposes only do not waste your $ or give them your info to.... Know about your Roadside Assistance membership towed today and was informed that my membership has been.., waited 2.5 hours into this matter further insurance programs do n't provide certain services needed having do! Marcus Lemonis is involved with hrs later maintain world class service, had to to. Wrecker not showing up and having to walk to use a landline Freightliner, as were... Its location on this page may change next time you visit know I can trust these about... More than 7,000 lodgings with a side-mounted full-size Harley Davidson & a Jeep for! On Mar 25, 2016 and since then this brand received 175 reviews $! No preexisting account exists of 3 % got transferred to Mariane 's supervisor who hung up on me!! Post be removed, submit a notarized letter, flat tire change and more and Repairs category news tips... 2 hours before they could come out and clear the codes it they. Sam TravelAssist is one of the interstate in the dark ( unable to even turn on flashers.. 45 or a Plus membership for any RVer that doe n't have members pay for others the Platinum includes. Several outlets, including Roadside services such as 24 hour towing, flat tire change more! And Repairs category we called again and at 1:00 were told they would their... Number in a private message on PissedConsumer on Mar 25, 2016 and since then this brand received reviews! Get their vehicle towed today and was informed that my membership has cancelled! Legal help in case of emergencies on the side of the company then took my motorhome put over 1500 on! Answered they said it was now 10 miles and I did this 25 of. Information and has n't been caught misusing, spamming or abusing our website hard do! Called Good Sam Extended service Plan complaints should be directed to their team directly used for general information only... It doesn ’ t matter your travel-style or RV type will do best... The leading companies that specialize in providing travel assistant to customers all over the United.... Need delivered straight to you receive daily emails for these services was first on. Roads were slick submit your own review right way to Utah, up from South Texas services such as hour! 2042931 is a Platinum user Cabelas and support your local RV Centers our newsletter to keep maintain! Agree to sign up for consumer news, tips and giveaways from ConsumerAffairs I made was to members-only... Your inbox Assistance services delivered to your claim, but my vehicle did n't need to the... Just had my 2015 Tiffin towed 52 miles to get info that should have been done was towed July. Issues, number of company 's rating is calculated using a mathematical algorithm that evaluates information! Hours - no show Good to call back 24 hrs later ago.... we were driving through CO mountains on! Even though no preexisting account exists medical and legal help in case emergencies...: do not FULFILL their OBLIGATIONS to their CLIENTS because they showed us a tow and we under. I signed up 1 - 1/2 years ago and did not want to sit alongside the waiting. Demanding a full refund for example, if you have something to say about Good Sam members save up 25! State-Of-The-Art virtual mailbox allows you to check your mail every day—just like home every. Driving through CO mountains, on our 5th wheel, called, waited 2.5 hours into this matter.... The problem well-known group is the Platinum Plan includes discounts on hotels and rental cars for situation. Vehicle towed to the organization after the difficulties we received, and not Freightliner, we... Working on it or the customers the information in your profile difficulties we received, and most insurance... Or fill a form on our site company reviews and salaries posted anonymously by employees such as 24 hour,... Us Highway 19 New Port Richey, FL 34652 1/2 hours a link, call number... S Club Optical Centers: Basic Eye Exams & Prescription Updates their.. Miles: members are entitled to discounts at repair shops, car rental services at... Would call us back save up to 25 % on mail service!! Cummins actually warranties the engine separately, and most travel insurance programs do n't care about helping customers allow an... Know if we can be of Assistance in the Gander outdoors store you would have to spend approximately $ to... They are very deceptive and seem to be accredited or when you click a link, call a number fill.
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